Impression Kit Guide

Please read these instructions all the way through before you begin.
Set aside 15-20 minutes to complete this process.

1 Before you begin

Try impression trays. They should fit snugly in your mouth and cover your back molars.

Put an empty tray into your mouth to make sure it fits correctly. This is very important to making a good first impression.

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2 Mixing putty

Only mix putty for one tray at a time. Be sure to grab a timer.

Take one “Dark” putty container and one “Light” putty container and quickly mix putty together to form one solid color. The putty hardens quickly, finish mixing within 30 seconds.

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3 Prep your tray

Prep one tray at a time.
  • Roll putty into a 4-inch long cylinder and place inside the tray.
  • Make sure putty fills the entire tray, so that we can capture all of your teeth.
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4 Impression time

Don’t bite into putty. Use your fingers to press the tray with putty into your teeth.
  • Using your fingers, center the prepared tray over your teeth and press with your fingers. Press all the way, a little past the gum line, until you can ALMOST feel the bottom of the tray. Be sure not to hit the bottom of the tray.
  • Using continuous pressure, pull your lip over the tray and hold for 3 and half minutes.
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5 Removing Impressions

Remove tray once impression putty is firm.

Using your fingers, carefully remove tray by pulling straight down (upper tray) or up (lower tray) until free from your teeth. Do not wiggle the tray while removing. Set tray aside.

Important: DON’T touch impression material when removing or afterward, as it can alter your impression.

6 Repeat Steps 2 - 5

You’ll need two impressions of your upper teeth and two of your lower teeth.

7 Upload Photos

Grab the Cheek Stretcher included in your kit and head to your account at

Follow the instructions to upload 5 photos of your teeth. Be sure the keep your Cheek Stretcher handy in case we need additional photos.

Returning your impressions

  • Place all impressions back into the impression tray box.
  • Seal the impression tray box in the USPS pre-paid envelope, and drop it in the mail.

Don’t have time to drop off your impressions?

Schedule a USPS pick-up